For 17 years, the Newbury franchise of ServiceMASTER Clean has provided exceptional cleaning, maintenance and disaster restoration services to residential and commercial customers. Specialist services such as graffiti removal, construction site cleaning, and trauma clean-up are provided for commercial customers. Disaster restoration services for flood, fire, and smoke damage are available 24 hours/day. Also a Communal Housing Cleaning Service, and working Partnership, is in place for Housing Associations in the South of England.
The Challenge:
Improve productivity and better monitor their vehicles. They wanted to improve invoicing accuracy with exact customer arrival/departure times. Reducing excessive speeding was also a goal in improving safety and reducing accident costs.
The Benefits:
Reduced down time and increased productivity have provided tremendous costs savings. Diverting efficiencies have improved as customer locations are now visible through FleetMatics' Point Of Interest (POI) feature. Reduced fuel costs through minimised out-of-route mileage. Customer service has greatly improved as they can now verify vehicle arrival and departure times.
Savings:
"Through increased productivity and reduced wait times, we have saved over £12,000 in our first year with FleetMatics."
- Bernie Wood, Operations Administrator/Commercial Manager
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