New Year, New Business Goals

Posted by Andrew Mead

It’s the time of year when many of us are doing our very best to keep up with our New Year’s resolutions. Whether you made yours to exercise more, spend more time with loved ones, or banish the booze, the majority of us make personal New Year’s resolutions, but do we ever sit down and think about making them for our business too?

After all, goals are vital for the development of any organisation -- helping your business to grow, evolve, and prosper -- and what better time of year to make them than the New Year?

So, if you haven’t already made your business resolution for 2016, don’t worry, it’s not too late -- and here are five suggestions to get you started…

Generate more revenue

Each and every year should start with the goal of generating more revenue, after all, who doesn’t want to do that?

A simple way to generate more revenue is to introduce a GPS fleet tracking system. Not only can this help to increase the efficiency of your fleet, it could potentially help to increase employee productivity, maintain fleet health, and serve more customers. 

In fact, a recent report by FleetBeat found that a Fleetmatics system was able to increase fleet utilisation by nearly 15%.  Whether it be in in fuel savings, eliminating unnecessary overtime, reducing labour costs, increasing productivity or reducing late vehicle maintenance, the outcome of an increase like this is ultimately the same – more money in the bank. 

Spend less time in the office

When you run a business, it’s sometimes difficult to see an end to your list of tasks, and days off or early finishes can become long-forgotten luxuries. Start streamlining some of your processes however, and this no longer has to be the case. 

Fleetmatics software and our native mobile phone app are designed to help you do exactly this, allowing you to quickly and easily navigate through the administrative side of your business -- helping you to better organise, manage and keep track of your employees, current customers and upcoming jobs.

Improve customer service

Good customer service is a vital component of any company and can play a huge part in expanding your customer base. 

And that doesn’t just mean being extra nice to your customers when you speak to them on the phone or when you meet them face-to-face, it means ensuring that you keep them up to date with the status of their delivery, fitting their orders in at short notice, and generally going above and beyond to meet their needs and expectations. 

This is where your fleet tracking system comes in. Giving you the ability to see where your vehicles are in real time, a tracking system will allow you to re-route your fleet to help avoid delays or, if a hold up is unavoidable, to give the customer a call and let them know the new ETA. 

With Fleetmatics solutions you can let your customers know when a potential delivery is likely to arrive, when a service has occurred and provide accurate job time for billing purposes -- along with many other attributes to help you set yourself apart from the competition.

Empower employees

Content, motivated employees are vital for the success of any business. A fleet tracking system has the potential to not only empower you as a manager or owner, but empower your employees too – by giving them the tools and information they need to excel in their roles. 

It’s a common misconception that GPS tracking systems are about keeping an eye on your employees and ensuring that they aren’t breaking any rules. This is not the case, a Fleetmatics system allows your employees to understand their own metrics.  What’s more, with our Driver App, employees can see the areas in which they are excelling and how they compare with their colleagues to create healthy competition in the work place. 

Grow your business

All of the resolutions above lead to one thing – growing your business. It goes without saying that this is the ultimate priority. 

Fleetmatics understands that, and that’s why our robust solution not only allows you to take control over your business but also helps you expand and cultivate your clientele and take on more jobs than you thought possible without it. 

Having control and visibility over your business is something that every business owner strives for, and being able to oversee your fleet at a glance not only gives you that, but it also arms you with a powerful tool to adapt and grow your business into a more productive and efficient enterprise. 

By Fleetmatics

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