Idling is Costing You
August 16, 2011 by Andrew Mead
There are times in business when being indecisive can actually cost you money. In a world that is continually offering more and newer technologies that allow businesses to do their job better and more efficiently, it is foolish to keep your head stuck in the sand and not consider what these new capabilities have to offer in terms of saving your company money and helping your company grow.
For those in the field-service industry that rely heavily, if not exclusively, upon a fleet of vehicles to serve their customers, there isn’t a more proactive or simpler solution to reducing operating costs, improving fleet performance, and increasing customer satisfaction than the implementation of a robust and reliable fleet management system such as Fleetmatics. If you and your company have been on the fence about making such a decision, it’s time to realise that such indecision is actually costing you money.
Improve Productivity & Efficiency
Having a fleet management system allows fleet managers to provide their drivers with not only directions, but the shortest and most efficient route from one job to the next. By providing the exact location of each vehicle and technician at any given time throughout the day, it also allows the dispatcher to send the closest vehicle to any job or emergency that comes in throughout the day. This allows for more jobs to be completed throughout the course of a day. Robert Ranson from Best Electrical claims, “We’ve gained an additional £60,000 in revenue due to increased productivity without having to increase our workforce.”
Lower Operating Costs
It’s no secret that the biggest leakage of costs in a fleet company is wasting fuel. Whether it’s from excessive idling, speeding, taking inefficient routes from one job to another, or simply unauthorised vehicle use, these are all activities which are monitored on a minute-by-minute basis with fleet management system. Fleetmatics provides you with over 30 easy-to-read reports to accurately measure and monitor vehicle activity and allows you to actually see which of your drivers is wasting fuel. According to Ian Stirling of Ian Stirling Haulage, “The fuel savings alone have more than covered the costs of the system.”
Improve Customer Service
Good customer service is not only the key to sustaining your business; it is the key to growing your business. By implementing a fleet management system such as Fleetmatics, you and your customers will know precisely when a vehicle will arrive on the job and be sure that it will have the proper equipment and technician onboard. This provides great comfort for your customers, ensures that the job will be done properly, and validates any possible service or billing discrepancies. In the words of Raj Dhillon of Dhillon of London, “I wish I had Fleetmatics installed a couple of years ago. It has helped us out tremendously.”
With vehicles being one of the most expensive assets of a business, companies can no longer afford to wait to make the decision about fleet management system. The amount of savings in fuel costs alone from reduced idling times is only the beginning.